Conflict Management

This workshop at Train4career in Toronto is designed to train senior members of staff and employees in how to prevent and handle conflicts that occur in their workplace. It familiarises them with common causes and signs of conflict, how the law relates to conflict management, how to carry out a conflict risk assessment, ways to prevent conflicts, and methods for handling confrontations and ongoing cases of conflict – including types of alternative conflict resolution.
Conflicts can happen in any workplace and in any industry, no matter how many employees are in the business. It can happen between individuals, between staff and a customer or patient, or between larger groups of employees. Damaged relationships can be difficult or impossible to repair and conflicts with customers or patients can damage a business’ reputation, harming the business as a whole. This is why conflict resolution and knowing how to properly intervene is essential.
Outcome:

  • Well – Managed Conflict and dealing with it without stressing.
  • Get more ideas on how to deal with the conflict and what is the best out of all the ideas.
  • Manage your emotional reaction in a conflict situation
  • Understand your own conflict style
  • Plan for difficult conversations in a way that focuses on achieving the results you desire.
Course Outlines for 2-3 day Workshops available on request.
Available Formats for Employees and Managers

At our training centre in downtown Toronto
All one day workshops are from 10.00AM to 5.00PM with one hour lunch break.

Duration Cost CAD$
One day workshop $899 + HST
Two day workshop $1799 + HST
Three day workshop $2499 + HST

We offer a 10% discount for each additional participant.

Click on Schedules to see workshop dates, on Skillsoft Certification Workshops to see different certification packages including “Train the Trainer” and many more workshops

 

At your location any where in Ontario

Duration Number of participants Cost CAD$
90 minutes Presentation (No handouts) 5 – 50 $1599 + HST
Half a day Seminar (3 hours) (no handouts) 5 – 50 $2500 + HST
Full Day Workshop (6 hours)
Includes handouts for each participant
1 – 10 $2500 + HST
Full Day Workshop (6 hours)
Includes handouts for each participant
11 – 20 $4000 + HST
Full Day Workshop (6 hours)
Includes handouts for each participant
21 – 40 $5800 + HST

 

At your location any where in any other Canadian Province except Ontario

 

Duration Number of participants Cost CAD$
90 minutes Presentation (No handouts) 5 – 50 $2500 + HST
Half a day Seminar (3 hours) (no handouts) 5 – 50 $3500 + HST
Full Day Workshop (6 hours)
Includes handouts for each participant
1 – 10 $3500 + HST
Full Day Workshop (6 hours)
Includes handouts for each participant
11 – 20 $5000 + HST
Full Day Workshop (6 hours)
Includes handouts for each participant
21 – 40 $6800 + HST
Please click here to register online or for more information contact us

Payment Options:

  • Pay online through the secure online pay pal link provided.
  • Individuals wishing to pay thru Visa/Mastercard/Amex can call us at 647-748-7770
  • For organizations wishing to pay thru a company cheque, please request an Invoice and mail a cheque pay able to “1437467 Ontario Inc.” and send to: 4789 Yonge Street, Suite 1014, North York, ON M2N 0G3

For any enquiry please call us at 647-748-7770 or email us at: support@train4career.net