Customer Service Skills

Our Customer Skills workshop at Train4career in Toronto will provide lots of tips and ideas to provide brilliant service to your customers.
Find out how to deliver a positive customer experience to customers of your business. Learn how to generate customer loyalty and positive word of mouth about your business.

Outcomes:

  • It will build your confidence and enable you to create positive customer experiences, manage customer expectations, handle difficult customers and make the most of every customer contact.
  • You’ll gain the skills you need to develop customer loyalty and we’ll teach you how to take care of yourself and feel confident in any customer situation.

Course Outlines for 2-3 day Workshops available on request.

Available Formats for Employees and Managers

At our training centre in downtown Toronto

All workshops are from 10.00AM to 5.00PM with one hour lunch break.

Duration Cost CAD$
Two day workshop $1799 + HST
Three day workshop $2499 + HST

We offer a 10% discount for each additional participant.

Click on Schedules to see workshop dates, on Skillsoft Certification Workshops to see different certification packages including “Train the Trainer” and many more workshops

 

At your location any where in Ontario

Duration Number of participants Cost CAD$
90 minutes Presentation (No handouts) 5 – 50 $1599 + HST
Half a day Seminar (3 hours) (no handouts) 5 – 50 $2500 + HST
Full Day Workshop (6 hours)
Includes handouts for each participant
1 – 10 $2500 + HST
Full Day Workshop (6 hours)
Includes handouts for each participant
11 – 20 $4000 + HST
Full Day Workshop (6 hours)
Includes handouts for each participant
21 – 40 $5800 + HST

 

At your location anywhere in any other Canadian Province except Ontario

 

Duration Number of participants Cost CAD$
90 minutes Presentation (No handouts) 5 – 50 $2500 + HST
Half a day Seminar (3 hours) (no handouts) 5 – 50 $3500 + HST
Full Day Workshop (6 hours)
Includes handouts for each participant
1 – 10 $3500 + HST
Full Day Workshop (6 hours)
Includes handouts for each participant
11 – 20 $5000 + HST
Full Day Workshop (6 hours)
Includes handouts for each participant
21 – 40 $6800 + HST
Please click here to register online or for more information contact us

Payment Options:

  • Pay online through the secure online pay pal link provided.
  • Individuals wishing to pay thru Visa/Mastercard/Amex can call us at 647-748-7770
  • For organizations wishing to pay thru a company cheque, please request an Invoice and mail a cheque pay able to “1437467 Ontario Inc.” and send to: 4789 Yonge Street, Suite 1014, North York, ON M2N 0G3

For any enquiry please call us at 647-748-7770 or email us at: support@train4career.net